Two aviation officers fired for violently dragging doctor off United flight

Chicago's inspector general on Tuesday confirmed earlier reports that the officers involved had suggested that it was Dao's fault that he struck his face on an armrest before he was dragged off the plane.

The security officer who first pulled Dr. David Dao from his seat has been fired. United settled a lawsuit with Dao as a result, and made changes in its flight policies to reduce overbooking, better incentivize volunteer bumping, and end the mandatory bumping of boarded customers for traveling crew members.

"The investigation further established that the sergeant deliberately removed material facts from the third" officer's "To/From Report" and approved reports without all essential information", the inspector general said.

Two other officers involved in the incident were suspended for five days, as recommended by Ferguson's office.

In light of the damning report, the Department of Aviation made a decision to terminate a security officer who allegedly "improperly escalated" the April 9 incident and the sergeant accused of redacting facts from an employee report, according to the local paper.

The two who were fired held the rank of Officer and #Aviation Security Seargent, according to Joseph Ferguson, Chicago's Inspector General. There is "significant confusion" about the role that unarmed aviation security officers play in the layers of security that protect O'Hare and Midway Airports. They also planned to remove the word "police" from aviation security uniforms and vehicles and improve training. In addition, passengers on the flight, which was delayed about three hours, received refunds.

"United has taken full responsibility for what happened on Flight 3411, without attempting to blame others, including the city of Chicago", Dao's attorney, Thomas Demetrio, said in a statement. He was joined by the passenger's daughter.

Two airport security officers have been sacked for their part in the forcible removal of a passenger from a plane that left him bleeding from a broken nose and two broken teeth.

But viral video of the incident fast became an worldwide symbol of passenger discontent with the flying experience and a civic embarrassment that damaged Chicago's reputation as an global tourist destination.

  • Eleanor Harrison