Amazon service will let couriers open front doors
- Author: Eleanor Harrison Oct 26, 2017,
Oct 26, 2017, 0:26
You can purchase one for $119.99 or get it bundled with a smart lock for $249.99 if you're buying the Amazon Key in-home delivery bundle.
"Amazon Key gives customers peace of mind knowing their orders have been safely delivered to their homes and are waiting for them when they walk through their doors", said Peter Larsen, Vice President of Delivery Technology, Amazon.
According to Amazon, the Key kit runs about $250 and will allow you remotely grant temporary access to people you trust, including the delivery of your package by a courier to the inside of your home.
Walmart, an Amazon competitor, announced in September that it is testing a similar service, called Deliv, largely to be used in delivery of groceries. The delivery driver will then follow your standard Amazon delivery process.
The roll-out service from Amazon Business is a paid annual membership program for registered multi-user business customers in the USA and Germany that offers unlimited free two-day shipping on eligible items for all users on an Amazon Business account.
Greeley said Amazon Prime "will continue to innovate on behalf of customers to make business purchasing even easier".
Now, a lot of people are reacting to Amazon Key with an unqualified "nope!" "Now, Prime members can select in-home delivery and conveniently see their packages being delivered right from their mobile phones". Each subscription also offers Person Detection, which flags human activity instead of general motion (like a pet walking), and Zones, which lets you indicate certain areas of your home with motion that you want ignored (like a ceiling fan).
The complete Amazon Key In-Home Kit is available for 250 U.S. dollars. Customers can see if they're eligible for the program by putting in their zip code. But it's also a standalone offering, and another in the growing family of Alexa-enabled devices that promise to integrate Amazon into every part of your home life.
However, many are still skeptical about the new service and about letting a stranger coming into their homes.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. However, today Amazon launched a new piece of hardware that doesn't carry the Echo name, but does include Alexa integration. The two situations are expensive for organizations like Amazon, which at that point need to handle calls from irritated customers and refill lost requests.