Widespread Google Home and Chromecast outages reported, fix on way

Widespread Google Home and Chromecast outages reported, fix on way

IT

It means that Google Home was down since 6:05 am EDT today, and some users are reporting that their devices started working again late this afternoon.

Since late last night, users have been posting to Twitter and Reddit voicing complaints that their Google Homes and Chromecasts not working.

A report in the technology website TechCrunch said the company had confirmed the outage, but had given no information about what had caused it or how many customers were affected.

"We're sorry to hear some of our users are experiencing issues with their Google Home and Chromecast".

Google Home and Chromecast devices worldwide are not functioning for many users.

People reported being unable to stream on Chromecast, or use Chromecast to connect to other devices. I rebooted and reset.

But what's odd is that this bug isn't affecting everyone or every Google Home / Chromecast.

A Google Home unit on display.

Saying "Hey Google" to your device is now being answered with: "There was a glitch, try again in a few seconds" or "Hmm. something went wrong, try again in a few seconds". Those who wanted to get the fix sooner could manually reboot their devices, said Google. If you would like an immediate fix please follow the directions to reboot your device.

We've reached out to Google for comment, and we will update this article if and when we receive a response as well as when the issue is resolved.

Google is also in the process of rolling out Continued Conversation - a facility that keeps a Home speaker's microphone live for eight seconds after a query to permit follow-up commands, letting users avoid having to repeat a wake word.

  • Terrell Bush