What the Tech? Amazon Prime Day problems
- Author: Kyle Peterson Jul 19, 2018,
Jul 19, 2018, 1:12
Eastern time, according to Downdetector.com, which monitors web trouble.
Still, the company said Tuesday that sales had increased from Prime Day previous year.
Despite initial technical glitches, sales eventually climbed, with the company's stock soon jumping 1.2%. It claims that many Amazon employees working at the fulfillment centers suffer from health problems and stress.
BACK TO SCHOOL: The company is making a big push in school supplies.
In a statement, Amazon said that it realized there had been issues.
In Spain, almost 2,000 employees began a three-day strike on Monday.
That's all the release covered regarding the outage but went on to promote the last few hours of Prime Day 2018 by listing some of the best deals remaining.
Amazon itself hasn't disclosed specifics, but Feedvisor's estimates are based on results from its clients.
"I am shocked this caught them off guard", analyst Sucharita Mulpuru-Kodali at Forrester Research wrote in an email. "Unless this is way beyond their wildest expectations, it's just odd". If your Prime Day funds are running low, there are still some great deals you can grab for $10 or less. Eighty percent of online sentiment about Prime Day conveyed anger or sadness, according to Crimson Hexagon, which monitors social-media feedback.
The growth rate in the number of individual items sold on Amazon in the third quarter, which includes Prime Day, also isn't much different from the pace of items sold in the other months of the year. About an hour later, website issues, for the most part, subsided although some still reported issues with the search functions for several more hours.
In response to this week's strikes, Amazon said it's a fair and responsible employer.
"Everything we see points to their content distribution network, which is how they get product images and videos around the world quickly", Edwards said.
Merlon Capital Partners' recent report claims Amazon's first-party range is only around 1.5 million SKUs, with several years needed to reach the range of its United States site.
In some ways, Prime Day emphasizes the Black Friday mindset that many retailers are trying to move away from: that products have to be heavily discounted before consumers will buy.
Amazon created Prime Day as a way to boost sales during the summer doldrums and to add yet another benefit to paying for an Amazon Prime membership.
Apparently this Amazon Prime Day didn't go to the dogs after all.