Amazon blames technical error for exposing customer information

Amazon blames technical error for exposing customer information


Amazon has suffered a data breach, disclosing the names and email addresses of a number of its users, in a blow ahead of its busiest time of year.

"We have fixed the issue and informed customers who may have been impacted", a representative for Amazon said in a statement. For this morning's deja vu though, the company described the issue as occurring on the Amazon website itself, and the result of a "technical error".

With Black Friday and Cyber Monday looming, Amazon is poised to generate a massive amount of revenue in the coming days.

Today's Amazon email leak notification comes after the company sent out a similar notification last month.

Amazon began by e-mailing customers who had been effected by data breach directly on Wednesday.

As the holiday shopping season kicks into gear, Amazon has disclosed to select customers that their names and email addresses were "inadvertently disclosed" due to a "technical error".

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The company has been even less forthcoming to affected customers. The issue has been fixed.

That customer complained about the lack of detail in the correspondence, as did many others.

If you're an Amazon customer you may have received a rather odd email this morning.

Multiple users confirmed on Twitter that they had gotten an email from Amazon, which the retailer later confirmed to be genuine, notifying them that the data has been shared, accidentally. It also told customers that changing passwords wasn't necessary.

"Not almost good enough Amazon", he tweeted.

  • Terrell Bush